Terms of Use

1. What Glamigo is

Glamigo is an online marketplace that connects people seeking beauty and grooming services ("Clients") with independent beauty professionals who offer them ("Providers"). Glamigo provides the technology that lets Clients and Providers find each other, communicate, and arrange services. Glamigo does not perform services, does not employ Providers, and is not a party to any booking or agreement between a Client and a Provider. Providers are independent contractors, not employees or agents of Glamigo. Any service is provided by the Provider, not by Glamigo.

2. Who can use Glamigo

You must be at least 18 and able to form a binding contract. You agree that the information you give us is accurate and that you will keep it current, and that you will use the Platform only lawfully and in line with these Terms and the Platform Rules.

3. Your account

You are responsible for all activity under your account and for keeping your credentials secure. Notify us promptly of any unauthorized use. A single account may hold both a Client and a Provider profile; the responsibilities of each role apply when you act in that role.

4. How bookings work

Clients and Providers arrange the details of each service directly with each other, including scope, timing, location, and price. Glamigo does not set, guarantee, or control those terms and does not supervise or direct the services a Provider performs. You are solely responsible for deciding whether a Client, Provider, or service is right for you.

5. Provider responsibilities

If you offer services as a Provider, you are solely responsible for holding and maintaining all licenses, certifications, permits, and insurance required for your services where you operate; complying with all applicable laws and health, safety, and professional regulations; accurately describing your services, experience, pricing, and credentials; the quality, safety, and legality of your services; and your own taxes and business obligations. You are an independent contractor, and nothing here creates an employment, agency, partnership, or joint-venture relationship with Glamigo.

6. Client responsibilities

As a Client, you are responsible for providing accurate information, providing a safe and appropriate environment for the service, treating Providers respectfully, and using your own judgment when choosing and working with a Provider.

7. Verification, badges, and background checks

Glamigo may offer trust features such as license verification and optional background checks, and may display badges (for example, "Licensed Pro" or "Background Checked") when a Provider completes them. These features have limits. A badge or check reflects information available at a point in time and is not a guarantee of anyone's identity, credentials, character, safety, or the quality or outcome of a service. Background checks are performed by third-party screening companies and cover only certain records. Do not rely solely on badges or checks; you remain responsible for your own decisions and safety. To the extent permitted by law, Glamigo is not responsible for the accuracy or completeness of third-party verification or screening.

8. Payments and fees

Some features are paid.

• Background checks. Providers may purchase a background check through the Platform. These payments are processed by our third-party processor (Stripe). Fees are shown before purchase and are generally non-refundable once the check has begun, except as required by law.
• Memberships. Glamigo offers auto-renewing subscription memberships for Clients and Providers, with a free trial followed by a recurring charge. On Apple devices, memberships are sold through Apple In-App Purchase and billed to your Apple ID. After any free trial, your membership renews automatically for the applicable period unless you cancel at least 24 hours before the current period ends. Manage or cancel in your Apple ID settings; deleting the app does not cancel a subscription. Prices are shown in the app and may change on a going-forward basis with notice.

Payments between Clients and Providers for the services themselves are arranged between them and are not processed or guaranteed by Glamigo.

9. Reviews and your content

The Platform lets you post content such as profile details, portfolio images, messages, job posts, and reviews ("User Content"). You are responsible for your User Content and must have the rights to post it. Reviews must reflect a genuine experience and follow the Platform Rules. You grant Glamigo a non-exclusive, worldwide, royalty-free license to use, host, display, reproduce, and distribute your User Content to operate and promote the Platform. We may remove User Content that violates these Terms or the Platform Rules.

10. Prohibitions

When using the Platform, you agree that you will not:

• use the Platform for any unlawful purpose or in violation of these Terms or the Platform Rules;
• post false, misleading, fraudulent, or deceptive content, including fake profiles, impersonation, or fake reviews;
• harass, threaten, defame, stalk, or discriminate against any person;
• offer, request, or arrange any illegal, sexual, or otherwise prohibited service;
• solicit or complete payments outside the Platform in order to avoid fees or the Platform's protections;
• collect, store, or share another user's personal information without consent, or photograph or record someone without their consent;
• infringe anyone's intellectual property, privacy, or other rights;
• upload viruses or malicious code, or attempt to interfere with, disrupt, or gain unauthorized access to the Platform, its servers, or other users' accounts;
• scrape, crawl, or harvest data from the Platform, or use bots or automated means to access it, without our permission;
• reverse engineer, decompile, or attempt to derive the source code of the app; or
• attempt to manipulate reviews, rankings, search results, or verification badges.

We may investigate suspected violations and take any action we consider appropriate, including removing content, limiting features, suspending or terminating accounts, and reporting to law enforcement.

11. Intellectual property

The Platform, including its software, design, and branding, is owned by Glamigo and protected by law. We grant you a limited, personal, non-transferable, revocable license to use the Platform as intended. You may not copy, modify, distribute, reverse engineer, or create derivative works except as allowed by law.

12. Third-party services

The Platform relies on third-party services such as Apple, Google Firebase, Stripe, mapping providers, and background-check vendors. Your use of those services may be subject to their own terms, and Glamigo is not responsible for third-party services or content.

13. Links to third-party websites

The Platform may contain links to third-party websites, apps, or services that we do not own or control, such as a Provider's Instagram profile, portfolio, or other social media that they choose to link from their profile. We provide these links for convenience only. Glamigo does not endorse and is not responsible for the content, products, services, privacy practices, or accuracy of any third-party site, and a link does not imply affiliation. If you follow a link away from the Platform, you do so at your own risk, and the third party's own terms and privacy policy will apply; you are responsible for reviewing them. Providers who add links are responsible for ensuring the linked content is their own or properly licensed, accurate, lawful, and compliant with the Platform Rules.

14. Assumption of risk

Glamigo services take place in person, and interacting with others and receiving beauty services involves inherent risks. You use the Platform and engage with other users at your own risk and are responsible for taking reasonable precautions.

15. Disclaimers

The Platform is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Glamigo does not warrant that the Platform will be uninterrupted or error-free and does not guarantee the identity, conduct, credentials, or suitability of any Client or Provider, or the quality, safety, or legality of any service.

16. Limitation of liability

To the fullest extent permitted by law, Glamigo and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising out of or related to your use of the Platform or any interaction with a Client, Provider, or service. To the fullest extent permitted by law, Glamigo's total liability for any claim relating to the Platform will not exceed the greater of the amount you paid Glamigo in the twelve months before the claim or one hundred dollars ($100).

17. Indemnification

You agree to indemnify and hold harmless Glamigo and its owners, employees, and partners from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Platform, your User Content, the services you provide or receive, or your violation of these Terms, the Platform Rules, or the law.

18. Dispute resolution and arbitration

Except where prohibited by law, you and Glamigo agree to resolve any dispute relating to these Terms or the Platform through binding individual arbitration rather than in court, and you and Glamigo waive the right to a jury trial and to participate in a class or representative action. [The arbitration administrator, rules, location, cost-sharing, and any opt-out right must be completed and reviewed by legal counsel before launch.] Nothing here prevents either party from bringing a claim in small claims court where available.

19. Termination

You may stop using Glamigo and close your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms or the Platform Rules or to protect the Platform or its users. Provisions that by their nature should survive termination will survive.

20. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will provide reasonable notice, such as in the app. Continued use after the changes take effect means you accept the updated Terms.

21. Governing law

These Terms are governed by the laws of [your state], without regard to its conflict-of-law rules, except where other law applies by requirement.

22. Apple App Store

If you download the app from the Apple App Store, you acknowledge that these Terms are between you and Glamigo, not Apple, and that Apple is not responsible for the app or its content. Apple has no obligation to provide support or maintenance for the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. Your use of the app must also comply with the Apple App Store Terms and Apple's standard end user license agreement where applicable.

23. General

These Terms, together with the Privacy Policy and Platform Rules, are the entire agreement between you and Glamigo about the Platform. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

24. Contact

Questions about these Terms? Contact us at support@glamigoapp.com.